Looking for a good analogy! [closed]












4















I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something can seem quite negligible (sometimes it can just be a half of a second pause), but when confronted with multiple instances of these pauses they can add up and amount to a bad user experience.



Does anyone have a good analogy for this? Any ideas welcome!










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closed as primarily opinion-based by JonW Dec 29 '18 at 8:41


Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.














  • 2





    Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

    – Patrick McElhaney
    Dec 29 '18 at 14:26


















4















I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something can seem quite negligible (sometimes it can just be a half of a second pause), but when confronted with multiple instances of these pauses they can add up and amount to a bad user experience.



Does anyone have a good analogy for this? Any ideas welcome!










share|improve this question













closed as primarily opinion-based by JonW Dec 29 '18 at 8:41


Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.














  • 2





    Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

    – Patrick McElhaney
    Dec 29 '18 at 14:26
















4












4








4


1






I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something can seem quite negligible (sometimes it can just be a half of a second pause), but when confronted with multiple instances of these pauses they can add up and amount to a bad user experience.



Does anyone have a good analogy for this? Any ideas welcome!










share|improve this question














I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something can seem quite negligible (sometimes it can just be a half of a second pause), but when confronted with multiple instances of these pauses they can add up and amount to a bad user experience.



Does anyone have a good analogy for this? Any ideas welcome!







website-design design users experience






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asked Dec 28 '18 at 14:46









scottriddochscottriddoch

212




212




closed as primarily opinion-based by JonW Dec 29 '18 at 8:41


Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.









closed as primarily opinion-based by JonW Dec 29 '18 at 8:41


Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 2





    Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

    – Patrick McElhaney
    Dec 29 '18 at 14:26
















  • 2





    Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

    – Patrick McElhaney
    Dec 29 '18 at 14:26










2




2





Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

– Patrick McElhaney
Dec 29 '18 at 14:26







Steve Krug wrote an entire book on the subject, Don’t Make Me Think. You may find some good analogies therein (or just give a copy to your clients). In her book, Badass: Making Users Awesome, Kathy Sierra calls these small distractions “cognitive leaks.”

– Patrick McElhaney
Dec 29 '18 at 14:26












4 Answers
4






active

oldest

votes


















5














Death by meeting ☠️



The best analogy I've come up with for office-dwellers is meetings. Both the scheduled and unscheduled variety apply, but the latter is the best parallel.



There's nothing more disruptive to productive workers than the constant task-switching of a meeting-culture office. Listen to a sad little story with me …




You have some big stuff on your list today

You put on your headphones and settle in

You pick the next problem or task from your list

You're really going to accomplish something today!

💥

A meeting reminder pops up on your screen

All that hard work is flushed 🚽

Shuffle off to the conference room on floor 5

Spend the next hour wrapping your head around a totally new issue

One of the attendees pulls you aside to talk about follow-up

You talk for another 10 or 15 minutes

You roll back to your desk over an hour later

Just the thought of getting your head back in the zone exhausts you

15 minutes later you're back in your groove 🛫

An exec drops by to chat about something that's been on his mind 🛬

😞




Interrupting your user's workflow is a lot like that in a little microcosm.






share|improve this answer































    5














    I have a demotivational poster behind my desk that sums this up quite nicely.



    Irresponsibility-
    No single raindrop believes it is to blame for the flood.



    It's in the owner's best interest to remove all distractions from the goal of the site/app/program. They add up quickly to become a major problem for the user.






    share|improve this answer































      4














      A good analogy for this can be found in this article from nngroup:




      Most computer users have learned that running too many programs at
      the same time can slow down or even crash the machine. We work around
      these limitations by closing programs when we aren't using them.



      Just like computers, human brains have a limited amount of processing
      power.




      Causing users to pause several times to think about what they are doing, add to their cognitive load, decreasing their performance.






      share|improve this answer





















      • 1





        This is a great one!

        – Nicolas Hung
        Dec 28 '18 at 18:10






      • 1





        Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

        – jpmc26
        Dec 28 '18 at 23:03



















      1














      In a supermarket, customers might forgive having to wait in the checkout line once .. twice ..



      but if it happens to often, they won't come back.





      How's that? :)






      share|improve this answer



















      • 1





        I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

        – plainclothes
        Dec 29 '18 at 0:34




















      4 Answers
      4






      active

      oldest

      votes








      4 Answers
      4






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      5














      Death by meeting ☠️



      The best analogy I've come up with for office-dwellers is meetings. Both the scheduled and unscheduled variety apply, but the latter is the best parallel.



      There's nothing more disruptive to productive workers than the constant task-switching of a meeting-culture office. Listen to a sad little story with me …




      You have some big stuff on your list today

      You put on your headphones and settle in

      You pick the next problem or task from your list

      You're really going to accomplish something today!

      💥

      A meeting reminder pops up on your screen

      All that hard work is flushed 🚽

      Shuffle off to the conference room on floor 5

      Spend the next hour wrapping your head around a totally new issue

      One of the attendees pulls you aside to talk about follow-up

      You talk for another 10 or 15 minutes

      You roll back to your desk over an hour later

      Just the thought of getting your head back in the zone exhausts you

      15 minutes later you're back in your groove 🛫

      An exec drops by to chat about something that's been on his mind 🛬

      😞




      Interrupting your user's workflow is a lot like that in a little microcosm.






      share|improve this answer




























        5














        Death by meeting ☠️



        The best analogy I've come up with for office-dwellers is meetings. Both the scheduled and unscheduled variety apply, but the latter is the best parallel.



        There's nothing more disruptive to productive workers than the constant task-switching of a meeting-culture office. Listen to a sad little story with me …




        You have some big stuff on your list today

        You put on your headphones and settle in

        You pick the next problem or task from your list

        You're really going to accomplish something today!

        💥

        A meeting reminder pops up on your screen

        All that hard work is flushed 🚽

        Shuffle off to the conference room on floor 5

        Spend the next hour wrapping your head around a totally new issue

        One of the attendees pulls you aside to talk about follow-up

        You talk for another 10 or 15 minutes

        You roll back to your desk over an hour later

        Just the thought of getting your head back in the zone exhausts you

        15 minutes later you're back in your groove 🛫

        An exec drops by to chat about something that's been on his mind 🛬

        😞




        Interrupting your user's workflow is a lot like that in a little microcosm.






        share|improve this answer


























          5












          5








          5







          Death by meeting ☠️



          The best analogy I've come up with for office-dwellers is meetings. Both the scheduled and unscheduled variety apply, but the latter is the best parallel.



          There's nothing more disruptive to productive workers than the constant task-switching of a meeting-culture office. Listen to a sad little story with me …




          You have some big stuff on your list today

          You put on your headphones and settle in

          You pick the next problem or task from your list

          You're really going to accomplish something today!

          💥

          A meeting reminder pops up on your screen

          All that hard work is flushed 🚽

          Shuffle off to the conference room on floor 5

          Spend the next hour wrapping your head around a totally new issue

          One of the attendees pulls you aside to talk about follow-up

          You talk for another 10 or 15 minutes

          You roll back to your desk over an hour later

          Just the thought of getting your head back in the zone exhausts you

          15 minutes later you're back in your groove 🛫

          An exec drops by to chat about something that's been on his mind 🛬

          😞




          Interrupting your user's workflow is a lot like that in a little microcosm.






          share|improve this answer













          Death by meeting ☠️



          The best analogy I've come up with for office-dwellers is meetings. Both the scheduled and unscheduled variety apply, but the latter is the best parallel.



          There's nothing more disruptive to productive workers than the constant task-switching of a meeting-culture office. Listen to a sad little story with me …




          You have some big stuff on your list today

          You put on your headphones and settle in

          You pick the next problem or task from your list

          You're really going to accomplish something today!

          💥

          A meeting reminder pops up on your screen

          All that hard work is flushed 🚽

          Shuffle off to the conference room on floor 5

          Spend the next hour wrapping your head around a totally new issue

          One of the attendees pulls you aside to talk about follow-up

          You talk for another 10 or 15 minutes

          You roll back to your desk over an hour later

          Just the thought of getting your head back in the zone exhausts you

          15 minutes later you're back in your groove 🛫

          An exec drops by to chat about something that's been on his mind 🛬

          😞




          Interrupting your user's workflow is a lot like that in a little microcosm.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Dec 28 '18 at 18:51









          plainclothesplainclothes

          19.7k43777




          19.7k43777

























              5














              I have a demotivational poster behind my desk that sums this up quite nicely.



              Irresponsibility-
              No single raindrop believes it is to blame for the flood.



              It's in the owner's best interest to remove all distractions from the goal of the site/app/program. They add up quickly to become a major problem for the user.






              share|improve this answer




























                5














                I have a demotivational poster behind my desk that sums this up quite nicely.



                Irresponsibility-
                No single raindrop believes it is to blame for the flood.



                It's in the owner's best interest to remove all distractions from the goal of the site/app/program. They add up quickly to become a major problem for the user.






                share|improve this answer


























                  5












                  5








                  5







                  I have a demotivational poster behind my desk that sums this up quite nicely.



                  Irresponsibility-
                  No single raindrop believes it is to blame for the flood.



                  It's in the owner's best interest to remove all distractions from the goal of the site/app/program. They add up quickly to become a major problem for the user.






                  share|improve this answer













                  I have a demotivational poster behind my desk that sums this up quite nicely.



                  Irresponsibility-
                  No single raindrop believes it is to blame for the flood.



                  It's in the owner's best interest to remove all distractions from the goal of the site/app/program. They add up quickly to become a major problem for the user.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Dec 28 '18 at 20:41









                  StarshineStarshine

                  511




                  511























                      4














                      A good analogy for this can be found in this article from nngroup:




                      Most computer users have learned that running too many programs at
                      the same time can slow down or even crash the machine. We work around
                      these limitations by closing programs when we aren't using them.



                      Just like computers, human brains have a limited amount of processing
                      power.




                      Causing users to pause several times to think about what they are doing, add to their cognitive load, decreasing their performance.






                      share|improve this answer





















                      • 1





                        This is a great one!

                        – Nicolas Hung
                        Dec 28 '18 at 18:10






                      • 1





                        Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                        – jpmc26
                        Dec 28 '18 at 23:03
















                      4














                      A good analogy for this can be found in this article from nngroup:




                      Most computer users have learned that running too many programs at
                      the same time can slow down or even crash the machine. We work around
                      these limitations by closing programs when we aren't using them.



                      Just like computers, human brains have a limited amount of processing
                      power.




                      Causing users to pause several times to think about what they are doing, add to their cognitive load, decreasing their performance.






                      share|improve this answer





















                      • 1





                        This is a great one!

                        – Nicolas Hung
                        Dec 28 '18 at 18:10






                      • 1





                        Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                        – jpmc26
                        Dec 28 '18 at 23:03














                      4












                      4








                      4







                      A good analogy for this can be found in this article from nngroup:




                      Most computer users have learned that running too many programs at
                      the same time can slow down or even crash the machine. We work around
                      these limitations by closing programs when we aren't using them.



                      Just like computers, human brains have a limited amount of processing
                      power.




                      Causing users to pause several times to think about what they are doing, add to their cognitive load, decreasing their performance.






                      share|improve this answer















                      A good analogy for this can be found in this article from nngroup:




                      Most computer users have learned that running too many programs at
                      the same time can slow down or even crash the machine. We work around
                      these limitations by closing programs when we aren't using them.



                      Just like computers, human brains have a limited amount of processing
                      power.




                      Causing users to pause several times to think about what they are doing, add to their cognitive load, decreasing their performance.







                      share|improve this answer














                      share|improve this answer



                      share|improve this answer








                      edited Dec 28 '18 at 20:00

























                      answered Dec 28 '18 at 18:06









                      AlineAline

                      651314




                      651314








                      • 1





                        This is a great one!

                        – Nicolas Hung
                        Dec 28 '18 at 18:10






                      • 1





                        Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                        – jpmc26
                        Dec 28 '18 at 23:03














                      • 1





                        This is a great one!

                        – Nicolas Hung
                        Dec 28 '18 at 18:10






                      • 1





                        Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                        – jpmc26
                        Dec 28 '18 at 23:03








                      1




                      1





                      This is a great one!

                      – Nicolas Hung
                      Dec 28 '18 at 18:10





                      This is a great one!

                      – Nicolas Hung
                      Dec 28 '18 at 18:10




                      1




                      1





                      Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                      – jpmc26
                      Dec 28 '18 at 23:03





                      Depending on the technical knowledge of the audience, you might also throw in some facts about how context switching between threads is expensive because the system has to reload the state from before the last switch. Humans have to do this, too.

                      – jpmc26
                      Dec 28 '18 at 23:03











                      1














                      In a supermarket, customers might forgive having to wait in the checkout line once .. twice ..



                      but if it happens to often, they won't come back.





                      How's that? :)






                      share|improve this answer



















                      • 1





                        I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                        – plainclothes
                        Dec 29 '18 at 0:34


















                      1














                      In a supermarket, customers might forgive having to wait in the checkout line once .. twice ..



                      but if it happens to often, they won't come back.





                      How's that? :)






                      share|improve this answer



















                      • 1





                        I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                        – plainclothes
                        Dec 29 '18 at 0:34
















                      1












                      1








                      1







                      In a supermarket, customers might forgive having to wait in the checkout line once .. twice ..



                      but if it happens to often, they won't come back.





                      How's that? :)






                      share|improve this answer













                      In a supermarket, customers might forgive having to wait in the checkout line once .. twice ..



                      but if it happens to often, they won't come back.





                      How's that? :)







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Dec 28 '18 at 20:28









                      FattieFattie

                      808517




                      808517








                      • 1





                        I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                        – plainclothes
                        Dec 29 '18 at 0:34
















                      • 1





                        I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                        – plainclothes
                        Dec 29 '18 at 0:34










                      1




                      1





                      I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                      – plainclothes
                      Dec 29 '18 at 0:34







                      I think a better shopping analogy is if the store were to randomly introduce unrelated things in an otherwise logical aisle. If the shopper was looking for their favorite cereal and was suddenly confronted with toilet paper in the middle of the cereal section, you could really screw with their head.

                      – plainclothes
                      Dec 29 '18 at 0:34





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